ICT Help Desk & Desktop Support

As our ICT Help Desk & Desktop Support person you will provide technical assistance and support for incoming queries and issues related to end user accounts, computer systems (physical or virtual & including mobile devices), software, and hardware.

 We have 2 roles. The team are willing to take on a recent graduate as well as someone with some experience as listed below.

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Industrial Programs Lead

You will be responsible for refining and implementing Hanwha Defense Australia’s industrial strategy as it relates to three key areas: social impact (including social procurement, indigenous and veterans' engagement); supply network uplift and skilling (including student programs, for example, those related to Science Technology Engineering Mathematics (STEM); and holistic community engagement. You will work closely with Industrial Development Unit (IDU) peers in order to ensure consistency of activities, initiatives, and priorities with those of our main customer, the Australian Department of Defence and also potential export customers.

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L400 Field Service Representative - Maintenance

As the Field Service Representative – Maintenance (FSR-M) you will provide repair and maintenance expertise to ensure the Commonwealth owned Mission Systems maintain a high vehicle availability for daily tasking by Army units. 

The work of the FSR-M may be conducted at the resident Army Unit, at relevant contractor external supplier locations or in the field (Army exercise or Operations).  The FSR-M may also provide on the job Training to Army Operator and Maintenance Personnel in the relevant units or locations. 

As a FSR-M you will be focussed on, fitter / armourer, electrical/electronic and/or mechanical trades located near Puckapunyal, Avalon or Townsville. 

You will be required to travel locally, interstate and potentially overseas for Original Equipment Manufacturer (OEM) maintainer training. Duties will also involve practical field work and absence from the home environment in all seasons during the conduct and delivery of maintenance and repairs to the client. 

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Life Cycle Costing Modeller

Hanwha Defence is a comprehensive defence solution provider, building on the strengths of its portfolio, which includes artillery systems, armoured vehicles, air defence systems, and unmanned ground systems. 

As a Lifecycle Costing Modeller, you will be responsible for developing and managing comprehensive life cycle costing data, providing crucial insights into the total cost of ownership for products and assets of the project. This role involves creating, validating, and analysing data to support risk assessments, sensitivity analyses, and cost versus capability evaluations. The successful candidate will play a key role in integrating analysis outcomes into the developmental program, identifying cost drivers, and proposing design solutions for optimal life cycle cost management.

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Logistics Support Analyst

Hanwha Defense is a comprehensive defence solution provider, building on the strengths of its portfolio, which includes artillery systems, armoured vehicles, air defence systems, and unmanned ground systems. 

The Logistics Support Analyst will develop and maintain ILS analyses for complete capabilities and manage the development and maintenance of the typical ILS Program artefacts.
This person will be integral in the development of HDA strategies, processes and internal projects. Success will require forging a partnership with all cross-stream (functional) areas across the company and HDA’s subcontractors to reinforce and improve upon existing project and program methodologies that meet internal and external client objectives while creating value for all parties.

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Maintenance Services Lead

Hanwha Defence is a comprehensive defence solution provider, building on the strengths of its portfolio, which includes artillery systems, armoured vehicles, air defence systems, and unmanned ground systems. 


The purpose of the Maintenance Services Lead is to lead the Field Service Representative – Maintenance team to provide repair and maintenance expertise to ensure that Commonwealth-owned Mission Systems maintain high vehicle availability for daily tasking by Army units.

Your role will primarily involve managing and leading HDA’s Subject Matter Experts (SMEs) on repair and maintenance of the Mission Systems. The Maintenance Services Lead will also be required to provide on-the-job training to Army and/or Contracted maintainers and operators of the Mission System.

The FSR-M will be required to travel locally, interstate, and overseas for Original Equipment Manufacturer (OEM) maintainer training. Duties will also involve practical fieldwork conducting and/or supporting maintenance activities for complex Land vehicle capabilities and periods of absence from the home environment in all seasons during the conduct and delivery of training to the client.

FSR- positions will be positioned at the following locations: 
•    H-ACE Avalon Victoria, 
•    Lavarack Barracks, Townsville; and
•    Puckapunyal, Victoria.

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WHS Manager

As our WHS Manager you will provide timely delivery and specialist advice and support to managers and staff within Hanwha Defence-Australia (HDA) across a broad range of Work, Health and Safety issues.  

The emphasis of the advice is to provide facility management and line supervisors on best practice Health and Safety (HS) strategies and solutions using a risk management approach, that will ensure HDA meets all its legal obligations under state OHS Act and Regulations including the federal OHS Act and Regulations as required under contract with Defence that provides a safe and workplace for employees, contractors, and visitors. 

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Document Controller

The role of the Document Controller (DC) is to coordinate the timely, accurate and efficient preparation and management of documents for a variety of projects and bids for Hanwha Defense Australia (HDA).  Working as part of the HDA Project Management Office, the core work initially will be supporting the delivery of documentation to key stakeholders as part of LAND 8116 and Land 400 Phase 3.  You will be expected to use your outstanding administration skills to support the Project Manager LAND8116 and the PMO in contributing to the quality control of documents and developing and improving document management and control processes.

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Electronic Architecture Lead

Hanwha Defense is a comprehensive defense solution provider, building on the strengths of its portfolio, which includes artillery systems, armoured vehicles, air defense systems, and unmanned ground systems. 

The Electronic Architecture (EA) Lead is responsible for the management of a Project’s EA Engineering Activities. The EA Lead ensures the engineering and technical objectives of the project are achieved within schedule and at a high quality. The EA Lead will work with the EA Manager, System Engineering Manager’s, and other technical roles to allocate resources appropriately to meet the project deliverables.

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Production Group Leader

The production group leader will be responsible for the day to day running of their area of production within the H-ACE.
The production group leader will be responsible for implementing the relevant quality and schedule as specified by the production manager. 
Leading the team leaders, team members and associated build hours in accordance with project requirements is also key to this role.
The production group leader will support the production manager to execute a mobilisation plan that integrates the best of Hanwha Defence’s global capabilities with existing best practices within the local Australian manufacturing environment. 
Implementing production processes and practices that places a critical emphasis of safety is fundamental to this role as is leading the behaviours that underpin these.
It is expected that the production group leader will work closely with other functions within HDA and every consideration is given to identification and management of risk in accordance with Australian workplace laws.
The role will also participate in the establishment of the initial production team that may be required to travel to our Hanwha Korean production facilities to shadow Korean production staff in order to learn how to build the vehicles. 
The production group leader and his team will then return to Australia and use this knowledge to develop risk assessments for the H-ACE facility that will the inform other production related documentation, like Standard Operating Procedures, Process sheets etc

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Systems Engineer

Hanwha Defence is a comprehensive defence solution provider, building on the strengths of its portfolio, which includes artillery systems, armoured vehicles, air defence systems, and unmanned ground system. 
 
The Systems Engineer is responsible to deliver System Engineering outcomes across HDAs business units. You will work closely with the product and test equipment teams and other support functions to ensure a systems orientated, integrated approach to the project engineering development and verification activities. 

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Systems Engineering Lead

Hanwha Defense is a comprehensive defense solution provider, building on the strengths of its portfolio, which includes artillery systems, armoured vehicles, air defense systems, and unmanned ground systems.
The Systems Engineering Lead is responsible for specific project phases, managing and delivering all systems engineering activities against the project contract. The System Engineering Lead will plan, schedule, engineer and manage assigned work packages to meet client expectations regarding design, budget, and schedule. 

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Systems Safety Engineer

Hanwha Defence is a comprehensive defence solution provider, building on the strengths of its portfolio, which includes artillery systems, armoured vehicles, air defence systems, and unmanned ground system.
The Systems Safety Engineer is responsible for delivering systems safety engineering activities against Hanwha Defense Australia’s contracted programs, including requirements safety analysis, system safety analysis, hazard analysis, safety verification, safety reporting and data item deliverables.  
The Systems Safety Engineer will be required to work collaboratively with all subcontractors.  Systems Engineering is the foundation used for driving the design of the Mission System while establishing the foundations for the Support System.  In addition, the Systems Safety Engineer must have a detailed understanding of the systems engineering process

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Verification and Validation Manager

Hanwha Defense is a comprehensive defense solution provider, building on the strengths of its portfolio, which includes artillery systems, armored vehicles, air defense systems, and unmanned ground systems.
As the Verification and Validation Manager at HAD, you will play a crucial role in ensuring the successful planning, execution, and delivery of V&V activities across the organization. Your primary responsibility will be to lead and manage the V&V team, fostering a culture of excellence, collaboration and safety while ensuring all V&V objectives are met within agreed schedule and budgets. You will work closely with both internal and external stakeholders to achieve V&V outcomes that align with HDA and it’s customers expectations.

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